Posted:5 days ago|
Platform:
Work from Office
Full Time
What youll do
Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences.
Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift
Process – Calls & Chats / Email / Requests
5 days work from Office Mandatory
Experience & Education:
Skills:
Experis
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