Associate (Tech)

Were looking for an organised and tech-savvy Product Operations Associate to join our tech

team. This role is perfect for someone who thrives on keeping things running smoothly while

building toward a career in product management. Youll be the operational backbone that

ensures our product infrastructure, vendor relationships, and day-to-day processes run

seamlessly, while gaining valuable experience in product strategy and roadmap

Responsibilities: Youll coordinate with hardware and cloud vendors to ensure seamless servicing and

support for our product infrastructure

Youll track and update product tickets, maintaining clear visibility on project status

Youll contribute to product roadmap updates and tactical product management

Youll ensure alignment between internal teams and external vendors on project

Youll document product requirements and processes to maintain organizational

Youll evolve into taking on light product ownership responsibilities as you grow in the

role

Bachelors degree in IT, Computer Science, Management, or related fields

1-3 years of experience in vendor coordination, tech operations, or PMO-type work

Demonstrated experience with follow-up and project tracking

Comfort with basic tech tools, APIs, cloud platforms, and technical terminology

Strong organisational skills with exceptional attention to detail

Skills / What we re looking for

Detail-oriented and organised

You keep track of multiple tasks and dont let things fall through the cracks.

Good with follow-ups

Youre comfortable following up with vendors, updating stakeholders, and keeping projects

Youre not intimidated by technical terms and can communicate effectively with tech teams

Eager to learn about product

You want to grow beyond just coordination and are interested in understanding how

products are built and managed.

You work well with others and know when to ask for help.

Location: Mumbai This is a full-time onsite role based in our head office in Mumbai.