Associate Support & Implementation Engineer

Job Purpose:
The purpose of this role includes attend the tickets raised by clients which are beyond the limit of Service Desk, discuss with client to understand their concern, provide scripts for data corrections, prepare RCA for issues.

Responsibilities:
 Provide data requested by clients Write scripts to do data corrections Verify report issues Attend issues escalated by Service Desk

Skills and Competencies:
 Provide data requested by clients. Write scripts to do data corrections. Verify report issues. Attend issues escalated by Service Desk SQL Server Script writing skills Spreadsheet operations and functions. Presentation Tool Strong verbal and written communication Skills Knowledge of Banking or its alternate channels
 Central Bank-related reports knowledge Debugging SP, function and trigger

Educational Qualifications:
 BE/BTech-IT/Com Science | BCA Master’s in Computer Application | MTech

Mush Have:
Knowledge of banking domain

Required Experience:
 2-6 Years

For More Information, cssspl.recruitments@craftsilicon.com

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹600,000.00 per year

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person