Associate Relationship Manager

As an Associate Relationship Manager in the Retail Liabilities business of Branch Banking at IDFC First Bank, your primary role will involve managing and building a portfolio of Key Clients. This will entail engaging with clients to provide them with need-based solutions, ultimately leading to an increase in their existing share of wallet. Additionally, you will be responsible for acquiring HNI customers and onboarding them to the Privilege Program. Your duties will also include deepening existing banking relationships through cross-selling various products and solutions. It is crucial to ensure compliance with branch SOP and maintain control in sales and service processes. Acting as a pivotal interface between the bank and its key customers, you will be expected to provide complete banking solutions, portfolio management, wealth management, and exceptional customer servicing. In addition to your primary responsibilities, you will also be tasked with conducting activities in the catchment area to acquire HNI customers and enhance the visibility of IDFC First Bank. Collaborating with other team members and support functions will be essential to provide customers with a wide range of product and service offerings. Furthermore, you will work on Key Central Initiatives such as the 1 Mn Framework and actively seek referrals from existing customers. Key Responsibilities: - Managing and building a portfolio of Key Clients by providing need-based solutions - Acquiring HNI customers and onboarding them to the Privilege Program - Deepening existing banking relationships through cross-selling products and solutions - Ensuring compliance with branch SOP and maintaining control in sales and service - Acting as an interface between the bank and key customers to provide comprehensive banking solutions Secondary Responsibilities: - Conducting activities in the catchment area to acquire HNI customers and enhance visibility - Working on Key Central Initiatives and seeking referrals from existing customers - Collaborating with team members and support functions to provide product and service offerings Key Success Metrics: - NTB acquisitions - Increasing customer share of wallet through deepening and cross-selling opportunities,