2 - 4 years
2 - 5 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Complete ownership of process, prioritize comfort to customers by excellent engagement and relationship management
Thoroughly knowledgeable of Real Estate products and related processes for ensuring top most experience at all milestones of customer lifecycle journey from On boarding to Handover
1. Strong knowledge of Real estate IT platform - ERP & CRM applications. Online tools.
2. Comfortable with handling data of Sales Admin, Customer Service parameters, Basic analysis of data and handling data queries. Addressing customer queries. Handles escalated customer complaints / queries generated via phone calls, emails, or walk-ins Coordination
3. Sales Documentation updation
Godrej Properties
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