Associate Product Support Analyst

Herbalife International

1 - 4 years

3 - 6 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

product support medical services hospital administration customer support hospital operations health care services patient relations healthcare management nabh patient care medical affairs hospital management doctor activities

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Associate Product Support Analyst to join our team at Herbalife Int India Pvt Ltd. The ideal candidate will have a strong background in medical services or hospital settings, with excellent analytical and problem-solving skills.

Roles and Responsibility:

Provide product support and training to customers on herbal products.
Analyze customer feedback and resolve issues related to product quality and efficacy.
Collaborate with cross-functional teams to develop new products and improve existing ones.
Develop and maintain technical documentation of products and their uses.
Conduct market research to stay updated on industry trends and competitor activity.
Identify opportunities to improve product performance and customer satisfaction.

Job Requirements:

Bachelor's degree in any discipline; relevant certifications are an asset.
Strong understanding of medical services or hospital operations.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Strong analytical and problem-solving skills.
Experience with customer support software and systems is desirable.

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