Posted:5 days ago|
Platform:
Work from Office
Full Time
technical assistance
changes
client meet their goals
• Support clients over the phone and email by answering their product questions and offering
technical assistance
• Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine
• Gather client requirements for future releases of the product
• Create and maintain all product documentation
• Implement and manage the online portion of client events as and when needed
• Gather client requirements and implement them in Cvent’s event management software
• Communicate with the client and review the initial implementation with them and make required
changes
• Provide suggestions to the client to improve the overall result of the implementation and help
client meet their goals
• Document all communication with the client in Cvent’s CRM software
Cvent
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