Job Requirements: Mandatory - min. 3 years of experience and a strong understanding of SAP Manufacturing Execution and SAP Digital Manufacturing Cloud applications. SD, PP, MM modules Mandatory - 1-2 years of experience Tricentis TOSCA tools for automated functional testing is required. Strong knowledge of Software Testing concepts, Standard Test methodologies and best practices. Experience in creating Test plans, Test cases, Test frameworks and Test Scripts in Tosca. Proficiency in Manual Testing Techniques and Tools. Familiarity with Test Management and Defect Tracking tools. Excellent Analytical and problem-solving abilities. Strong attention to detail and ability to work independently. Effective communication and interpersonal skills to collaborate with diverse stakeholders. Ability to prioritize and manage multiple tasks in a dynamic work environment. Knowledge of agile development methodologies (e.g., Scrum, Kanban) is a plus. Roles and Responsibilities: Design, develop, and execute comprehensive test plans for SAP Manufacturing Execution and SAP Digital Manufacturing Cloud applications. Collaborate with cross-functional teams to identify business requirements and translate them into functional specifications for testing purposes. Develop and maintain automated test scripts using Tricentis Tosca tool. Conduct a thorough analysis of system behaviour under various scenarios to identify defects and provide recommendations for improvement. Participate in daily stand-up meetings to track progress against project milestones.
Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately. Basic Qualifications Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Job description Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately. Basic Qualifications Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Escalate unresolved issues to appropriate support teams and follow up to ensure resolution. Log all incidents and service requests accurately in the ITSM/ticketing system (e.g., ServiceNow, Jira, BMC Remedy). Provide support for Microsoft Office Suite, Windows OS, VPN, remote access tools, and basic network troubleshooting. Assist with user account management (Active Directory, Exchange, Office 365). Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries Support onboarding and offboarding processes including device setup and access provisioning. Maintain knowledge base articles and documentation for common issues and solutions. Adhere to SLAs and ensure timely resolution of tickets. Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go. Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications Key Responsibilities: Provide 24x7 support for end users via phone, chat, and email , focusing on retail IT operations. Troubleshoot and resolve issues related to Point of Sale (POS) systems, iOS devices , Windows OS , Office 365 , Active Directory , and basic networking . Handle Incidents, Service Requests, Changes, and Problems in accordance with ITIL methodologies . Work in a shift-based rotation (including nights, weekends, and holidays) to support business-critical systems around the clock.
CICS 1. Installation, upgrade and maintenance of CICS and related products. 2. Sound knowledge in SMPE 3. Experience in problem determination, performance tuning, setting security and web enabling CICS. 4. Set up and maintain CICS regions. 5. Technical guidance to the team. 6. Good Knowledge in Disaster Recovery Z/os 1. Installation, upgrade and maintenance of z/OS and related CA/BMC products 2. Sound knowledge in SMPE 3. Installation and maintenance of program products 4. Proficiency in Assembler, Rexx, CLIST is expected 5. Good knowledge of system initialization and tuning 6. Good Knowledge & Experience in SYSPLEX 7. Knowledge in HCD and working with IODF's 8. Good Knowledge in Disaster Recovery 9. Knowledge in storage concepts
Job Description: We are looking for a skilled Mainframe Assembler with strong experience in COBOL, JCL, and Assembler (HLASM), preferably with exposure to insurance administration products (LifeComm or Life70). The ideal candidate will have strong analytical abilities and excellent communication skills to work effectively across teams. Key Responsibilities: Develop, maintain, and support mainframe applications using COBOL, JCL, and HLASM. Collaborate with cross-functional teams to analyze business requirements and provide effective technical solutions. Perform code reviews, testing, and debugging. Prepare and maintain technical documentation. Must-Have Skills: Strong hands-on experience with COBOL, JCL, and Mainframe Assembler (HLASM) Solid understanding of mainframe application development and support Good verbal and written communication skills Strong analytical and problem-solving abilities Good-to-Have: Experience with Insurance products (LifeComm or Life70)
Focus on Customers Responsible for customer relationship management across the entire account in the region (all offerings). Ensures and drives customer satisfaction through delivering on all commitments, bringing new ideas and innovation, and becoming a trusted partner to the Insurance clients. Establishes and personally maintains proactively strong professional relationships and credibility with key IT and business executives in the corporate account at the CXO level. Focuses on senior business management challenges and strategies and is the trusted advisor with the account representing Is the business partner to account and "extension" of the customer's executive management team. Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports. Leverages existing engagements to grow new business with opportunities that result in on-going profitable revenue growth for the company. Leverages the full company portfolio to add significant value to customer's business, continuously improve account profitability for the company and expand the company's share of wallet of the customer spent. Seize the Market Responsible for profitable growth of the account across all offerings. Leads the strategic planning and growth framework. Partners with others across the organization to develop and deliver YOY growth results. Coordinates with operational support and sales teams to ensure customer intimacy. Builds, monitors and orchestrates sales pipeline activities to advance, invest in or divest of opportunities; focuses on generating new and break-through initiatives and secures client and company support to pursue strategic programs and projects. Nurtures new opportunities that move the customer relationship up the stack to extend our share of wallet at the account representing the entire company portfolio of products and services to generate profitable growth. Understands the client's overall business to engage in solutions across the customer portfolio Proactively helps shape the client's business and IT strategy. Builds long-term growth opportunities and leverages account planning processes and tools
Lead end-to-end service delivery, managing large scale implementations, Migration to SaaS platform, Managed Services engagements for large Insurance (Life & Annuity) clients 18+ years of IT experience Act as the primary contact for clients, addressing their queries, and ensuring high customer satisfaction throughout the project lifecycle. Partner with cross-functional teams, including sales, product, and customer teams to define project requirements and ensure seamless project execution and delivery. Work on upcoming project needs, estimates and collaborate with architects on solution design. Drive improvement through service management best practices Insurance Industry experience and knowledge of Insurance software Knowledge of Microfocus and AWS cloud solutions Oversees budgets, resolve escalations and ensure client success Excellent communication, presentation, interpersonal, team handling, problem solving skills and a self-motivated person Transformation project from mainframe to Cloud (AWS), great communication skiils
Job Description: CyberArk Privileged Access Management(PAM) Professional Minimum 4+ years of industry experience minimum 2+ years of Cyberark or BeyondTrust or Arcon or Thycotic, NetIQ PAM experience. The individual needs to be technologist first with Strong development and support experience with hands-on. Subject matter expertise in PAM solution to both onpremise and cloud technologies. Handson implementation work experience on settinup the Cyberark PAM components such as EPV, PVWA, PSM, PTA, integration with sailpoint, servicenow, custom plugin/API Good knowledge on powershell scripts and automation and DevOps tools Have experience on PAM Foundation build and Asset or Server onboarding to Cyberark
Skill/Position : .NET core Full Stack Azure Developer Level : 10 (8 + yrs ) Mandatory Skills : C#/.NET/.NET Core with Azure Development exp. MVC, Entity Framework Ability to translate business needs to technical requirements Develop a technical solution Minimum of 8 years of development experience Knowledge of one or more high level managed frameworks (C#/.NET/.NET Core) Strong experience in MVC, Entity Framework Experience creating RESTful and SOAP based services and APIs Experience in container-based development Knowledge on RESTful and SOAP APIs Knowledge of NoSQL database Awareness of PaaS offerings in Public cloud and Orchestrators Ability to adopt and embrace new technology Experience in designing and building distributed and asynchronous systems Familiarity with Public cloud (Azure) and private cloud IaaS and PaaS platforms Experience with Microservices architecture Experience in working in Agile and DevOps environment Experience in Azure functions, event hub, service bus implementation. Experience in Azure App services. Knowledge on Azure .Net SDK & Application Insights Query and Configuration. Knowledge on Azure Cosmos db, API management. Knowledge on Azure pipelines is an added advantage.
Job Requirements: Insurance administration products knowledge (either LifeComm or Life70) any one Mainframe Assembler (HLASM), Cobol, JCL skills must have skills Sound verbal and written communication skills Good analytical skills
Roles and Responsibilities 1) As a Techno functional you will be an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement. 2) Design roadmaps for customer based on the ServiceNow releases. 3) Understanding of the Customer requirements then apply industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds Customer requirements. 4) Assists in quality management reviews and ensures that all business and design requirements are met. 5) Leads internal development of business process story / requirement gathering. 6) Prepare process documents, process flows, User Stories and Functional Requirements Specification documents for ITIL Processes 7) Prepare and present Business Case / functional requirements for IT Service Management Process Areas and Modules to customers. 8) Work with tool developers to explain the requirements and ensure that developments are according to specified functional requirements (Functional Lifecycle Testing). 9) Delivering process training to Customers, end users and support users. Required Skills - 1) 6 to 10 years’ relevant experience on the ITSM ServiceNow platform as a developer or Functional Consultant. 2) Hands-on expertise in ServiceNow with strong coding, integration, data analysis, and problem-solving skills 3) In-depth understanding of workflows across ITSM modules – Incident, Change, CMDB, Asset Management, and Service Request 4) Experience with CSDM (preferably CSDM 3.0+), Expertise on Service Graph Connector for INTUNE/ Dynatrace and ability to perform day-to-day operations, root cause analysis for workflow issues, and solution implementation with developers 5) CMDB expertise is a must . Should have practical experience handling ServiceNow CMDB and CSDM processes 6) Should have "built" solutions, workflows, and integrations. 7) Should have hands-on experience with ServiceNow CMDB (CSDM 3.0+) 8) Strong background in designing, implementing, and analyzing processes, workflows, and data 9) Require a technical expert who can work hands-on at the ground level. 10) Experience of Standardizing/Improvising ITIL® processes and functions’ implementations in large technology engagements & full life cycle implementations. 11) Experience in working with various levels of IT Service management internally and Client organization and ability to meet client’s deadlines. 12) Hands on experience on writing the process documents, process flows, User Stories and Functional Requirements Specification documents for ITIL Processes. 13) Experienced in IT enablement of respective business function - Process Design, Process Implementation and Process Support 14) Experience in working in large teams in functional and technical streams. 15) Experience & knowledge of Agile methodologies. 16) ITIL V4, Certified ServiceNow Administrator Certification and Certified Implementation Specialist – ITSM Certification are also an added advantage. 17) Great written and verbal communications skills (including report writing). 18) Knowledge of enterprise IT environments. 19) Experience of working in a fast moving and changing large enterprise IT environment. 20) Intermediate knowledge of IT risk management, project management and technical problem resolution. 21) Experience on running reports on ServiceNow using Reports and Performance Analytics.
Skillset Minimum 8 years of experience DevOps experience building pipelines and infrastructure Build out pipelines with azure devops and GitHub (desirable) Knowledge on bicep and yaml to build pipelines in ADO Basic Azure Fundaments certification (desirable) Experience working with Azure Services like App Gateway, WAF, Network Security Groups, Storage Accounts, CosmoDB, etc Experience with Azure resources/concepts like vNet, managed identity, KeyVault, AppConfig, App Insights, Monitoring Alerts, Deployment Logs, Approval Gates, Deployment Cycles, Branching Strategies Good communication in English Roles and responsibility Taking care or manage of Dynamics Deployment Taking care or manage of proxy deployments (running ADO pipelines\GitHub actions) Update the ado board accordingly to keep the deployed work items updated. Co-ordinating with QA team to get the smoke tests run post deployment Communicating on different teams channel on deployment
Java+ API developer Must have extensive knowledge and hands on experience in Rest API, Java 8/17, java Multithreading, Springboot, Microservices, Spring MVC, Spring JDBC, postman, GIT, Proficient in using IDE like Eclipse, AWS Services like S3, EC2, Lambda, IAM, API gateway, ECS Experience with MongoDB, MSSQL (schema design, performance tuning, indexing strategies). Familiarity with performance engineering, application monitoring, and optimization. Knowledge of AWS common services and DevOps practices is a plus. Responsibilities : Develop and maintain backend microservices using Java 8/17, Spring Boot, and Spring Framework. Design and implement RESTful APIs and integrate with frontend applications as well as third party application. Work with MongoDB, MSSQL and other NoSQL/SQL databases. Optimize application performance and ensure security best practices. Use Postman for API testing and debugging. Collaborate with DevOps teams; basic knowledge of AWS services is a plus.
Job Description: - Corporate Taxation: Manage annual filing of tax returns and tax audits. Provide advisory for tax compliance and tax planning perspective and handling tax assessment proceedings. Transfer Pricing: TP study & certifications, periodic review of TP margins, coordinating for internal transfer pricing documentation, advising on structuring of arrangements and TP assessments. WHT Compliances: Review and managing the WHT compliances. Day to day advisory on WHT related matters along-with litigation proceedings. Personal Taxation: Advising on personal taxation including Expatriate Taxation. Tax planning and structuring: Exploring and executing tax planning options to optimize the Group's effective tax rate. Tax accounting, audit, and risk assessment: Managing tax accounting including deferred tax adjustments and budgeting, working closely with statutory and internal auditor. Periodic risk assessment of open tax matters and adjustments for tax provisioning. US Tax Accounting: Review of the tax positions adopted from ASC 740 (FIN 48) and analyzes the need for FIN 48 reserve along-with quantification. Change management: Regular updates to Key management & finance team on the recent developments and changes in the direct tax provisions, periodic trainings of peer teams to ensure strict compliance of tax laws. Indirect tax: Knowledge of GST would be an added advantage. Requirements: - Chartered Accountant with 9-12 years of working experience with 6-8 years of experience exclusively in taxation. Must have worked in Multinational / Big Four firms in core Tax functions. Ability to communicate effectively with all levels of management. Ability to learn, flexibility, creativity. High attention to detail and good organization skills. Ability to maintain confidentiality and set priorities. Skill Sets: - Must have hands on experience in managing Indian Tax returns i.e., preparation, filing and compliances related thereto along-with litigation management support. Should be a good team player to ensure timeliness and quality. Should be able to manage various tax initiatives and reporting initiatives. Excellent communication / Proactive approach to the work. Excellent presentation / Excel knowledge. Knowledge of SAP would be an added advantage.
Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Escalate unresolved issues to appropriate support teams and follow up to ensure resolution. Log all incidents and service requests accurately in the ITSM/ticketing system (e.g., ServiceNow, Jira, BMC Remedy). Provide support for Microsoft Office Suite, Windows OS, VPN, remote access tools, and basic network troubleshooting. Assist with user account management (Active Directory, Exchange, Office 365). Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries Support onboarding and offboarding processes including device setup and access provisioning. Maintain knowledge base articles and documentation for common issues and solutions. Adhere to SLAs and ensure timely resolution of tickets. Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go. Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications Key Responsibilities: Provide 24x7 support for end users via phone, chat, and email , focusing on retail IT operations. Troubleshoot and resolve issues related to Point of Sale (POS) systems, iOS devices , Windows OS , Office 365 , Active Directory , and basic networking . Handle Incidents, Service Requests, Changes, and Problems in accordance with ITIL methodologies . Work in a shift-based rotation (including nights, weekends, and holidays) to support business-critical systems around the clock.
Roles & Responsibilities Experience: Minimum 8+ years broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified. Understands and has experience with ServiceNow ITIL framework. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB Experience in cloud environment such as AWS/Azure. Certification in AWS and Azure is preferred. Experience with integration to third party tools via REST API, OOB ServiceNow Connectors. Design, develop and deploy technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports.
Job Description: Willing to work in 24*7 support Typically 6 10 years of relevant experience In-depth knowledge on CA Siteminder. Should have build and architecting exposure to design the scalable solution. Should have at least 2 years of Deployment experience on real time system integration projects on CA Siteminder and CA directory services. Experience developing identity management strategies, architectures and implementation plans Knowledge on Ping Federate would be an added advantage. Good understanding of LDAP concepts and working experience with at least the following directories: CA Directory, eDirectory, Active Directory Good knowledge of Linux and Windows Administration Should have precise and crisp communication skills to articulate the problem at the ground level. Should be enthusiastic to learn new technologies. Once on-boarded, should learn more Security technologies in Infrastructure Security domain. Should be capable of enumerating alternate solutions and focus on the best fit approaches for the implementation. Should be a good team player and willing to work with diversified teams across the globe. Good knowledge of Networking and Server Management ITIL certification and other security related certifications Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents. Escalation Management: identify potential escalations and alert management proactively.
Senior Graphtalk Developer We are looking for a Senior developer with Graphtalk skills to join our successful multinational team in India, who will take part in the integration, maintenance and support of one of the leading applications, part of global Insurance platform for product and policy administration. Primary Responsibilities To guide and mentor the team To be able to work independently To specify, code, test and implement basic programs To assist in modifying company products and/or customer/internal systems To assist in resolving basic production support problems To assist in completing unit testing To participate in quality assurance activities such as peer reviews Key Skills and experience required Have a bachelors degree in computer science, Computer Engineering, or related field At least 6 8 programming experience in Graphtalk based systems. Hands on expertise on Batch implementation and optimization. Knowledge on using SQL Developer is plus. Knowledge of Graphtalk-AIA/Graphtalk - Future First is a plus Knowledge on Web services (REST/SOAP) workbench is a plus. Knowledge on European insurance business is a plus. Excellent debugging and coding skills are desirable. Experience implementing high-performance, reusable application development is required Demonstrate effective communication as a member of a development team, ensuring understanding of both verbal and written material Have good analytical and problem-solving skills. Experience gathering and analyzing information for the development of effective solutions to problems or situations. Can solve complex problems quickly Should be a self-motivated individual who works well in a global team environment
What would you do here? Collaborate with cross-functional teams to design and shape new features and/or enhance existing feature. Solve challenges that are unique to Banking domain apps. Write modular, extensible, readable and performant code. Perform peer code reviews as part of everyday workflow. Monitor and improve the reliability and performance of application. Build pixel-perfect UIs based on specification from stakeholders. What we are looking for? B.E. or B.Tech. Or equivalent with at least 3-6 years of experience in building mobile applications for large scale audience. A Bring It On attitude; bias for action; self-driven, end-to-end ownership, entrepreneurial approach Strong problem-solving skills. Ability to resolve problems with support and must understand the mobile ecosystem and its limitations Good understanding of coding skill in Swift/Objective C. Knowledge of react-native would be an added advantage. Open to explore and learn React-Native or Flutter Skills :- Problem Solving Coding Design ReactJS/React Native JavaScript Android SDK Kotlin and/or iOS Swift.