Associate Process Manager

As an Associate Process Manager in the ERG (Employee resource group) Enablement team, you will play a critical role in supporting the execution of (ERG) initiatives for communities like Talent & Arts, Sports and Travel etc . You will work closely with ERG leads, internal stakeholders, and cross-functional teams to ensure smooth operations, impactful programming, and inclusive engagement across the organization.

Key Responsibilities

Program Execution & Operations

• Support the planning and execution of ERG-led events, campaigns, and cultural moments throughout the year.
• Coordinate logistics including venue booking, vendor management, communications, and budget tracking.
• Maintain ERG calendars and ensure alignment across groups to avoid overlaps and foster collaboration.

ERG Support & Enablement

• Assist ERG leads in operational tasks such as setting up meetings, tracking goals, and managing documentation.
• Help implement ERG charters, role definitions, and reporting templates.
• Provide administrative support for onboarding new ERGs and volunteers.

Community Engagement

• Promote inclusive participation by supporting outreach efforts across departments and levels.
• Help organize community-building activities and feedback sessions.
• Maintain ERG member databases and engagement trackers.

Communications & Storytelling

• Draft internal communications, event promotions, and intranet content to spotlight ERG efforts.
• Collaborate with internal comms to amplify ERG stories and milestones.
• Manage content repositories and photo/video archives from ERG events.

Data & Impact Tracking

• Collect and analyze participation data, feedback, and engagement metrics.
• Prepare monthly dashboards and reports for HR and leadership.
• Support recognition efforts for ERG volunteers and contributors.

Qualifications

• 4+ years of experience in program coordination or event management roles.
• Strong organizational and communication skills.
• Experience with event planning, stakeholder management, and data reporting.
• Passion for inclusion, diversity, and community building.