Associate Ops Manager-AR /Denial Management Hyderabad

Role & responsibilities

• Identify, analyze, and manage all issues about accounts receivable and member service inquiries.
• Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met.
• Review and analyze past-due receivables with BSO global team every week.
• Monitor cash inflow and identify the roadblock which hindering the cash and highlight the same to the leadership team
• Active participation in weekly AR calls; denial review call with onshore team
• Oversee monthly A/R reporting, weekly ATB, monthly performance deck,
• Supervise staff including performance management, training and development, workflow planning, hiring, and disciplinary actions.
• Implement and maintain department compliance with new and existing policies and procedures.
• Ensure timely completion of month-end duties and perform other duties as assigned.
• Continually evaluate AR operations and make suggestions for improvement.
• Knowledgeable in revenue cycle management
• Reliable and punctual in reporting for work and taking designated breaks.

Please share CV atrbhasin176@r1rcm.com

Preferred candidate profile

• Overall 8+years in AR ,Denial Management

• Min 2+years of experience in People Management ( Candidate should be on TL or AM role on papers )possess strong working knowledge of CPT, ICD10, Denials, Appeals, & Correspondence

• Demonstrate ability in managing projects with multi-disciplinary teams, with exceptional relationship-building skills.
• Ability to effectively speak with providers, employees, and all levels of staff within the company.
• Practical work experience desired in client relations, implementation and support, and process planning and improvement.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong work ethic and professional communication.
• Be organized, ahead of schedule, communicative, and accountable. In short, own your role entirely, while being open to critiques, suggestions, and new ideas.
• Strong attention to detail and keep a constant eye out for opportunities to improve efficiency.
• Be passionate about customer service. You love helping people, and you constantly strive to deliver great solutions.
• Have experience with hospital billing and Meditech software will be given preference.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.