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Associate operations

1 - 2 years

3 - 7 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidate will be required to handle concern complaints raised by the customer on day-to-day basis on 24*7 help support platform and make sure that the daily tasks are being closed Whitin the defined time with goof Customer experience. Expections/Requirements: Associate is the key liaison between the customer and the organization Responsible for managing the day-to-day operations of the customer service team Compose thoughtful and accurate messages or customize prepared responses to suit the requirement for a specific case Resolve customer challenges by identifying and escalating issue appropriately Should be Willing to Work 6 days in a week Should be Okay with rotational shift Skills that help to succeed in this role: Possess strong interpersonal skills Fresher/Ecperience in Customer Servie Management Willing to work in rotational shift Exceptional multi-tasking skill Educational Qualification: Any Postgraduate, Any Graduate

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Noida

2500+ Employees

1101 Jobs

    Key People

  • Vijay Shekhar Sharma

    Founder & CEO
  • Madhur Deora

    President & Group CFO

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