Associate Manager II - City CEO (Strategy, Business & Operations))

About Navi

Navi is one of the fastest-growing financial services companies in India, providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders:

Know what makes you a “Navi_ite”

Perseverance, Passio,n and Commitment

• Passionate about Navi’s mission and vision

• Demonstrates dedication, perseverance and high ownership

• Goes above and beyond by taking on additional responsibilities

Obsession with high-quality results

• Consistently creates value for the customers and stakeholders through high-quality outcomes

• Ensuring excellence in all aspects of work

• Efficiently manages time, prioritizes tasks, and achieves higher standards."

Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

Responsibilities :

• Own the Collections P&L of the Lending vertical of Navi in his/her region
• Responsible for hitting the topline and bottom-line targets
• Build a team, processes, and metrics that are consistent and scalable
• Come up with insights that can improve the baseline of collections in Navi
• Conduct experiments in the region to validate insights and roll out successful experiments
• Coming up with Operations design strategies for step jump improvements
• Working closely with central teams like finance, HR, vigilance, audit, etc.

Key Skills Required :

• Consistent high achievement in academics and work (top 0.1%) with experience of up to 3 Years.

Growth Path :

City CEO is a general management role with ownership of P&L and owning business targets, hence we see the person being fungible and able to move easily into most of the roles in a central office, inside and outside Strategy, Business & Operations, and also across other businesses of Navi. Hence, people doing well in the role will have the option to move to a central role operating out of Navi Headquarters in Bangalore, post 2 years.