Associate Manager

Job Description

Role Purpose Assisting SWA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels. Key Accountabilities Managing IHG enterprise solutions cascade into the hotels. Channelling product deployment (EMEAA) initiative into the hotels. Meeting IHGConnect deployment targets and proving relevant business case support to the hotels. Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives. Driving technology brand standard compliance in the hotels. Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. Providing escalation management and support for the hotels. Providing L2 support for the corporate office team (Delhi/NCR). Assist in delivering a successful IMEA technology summit. Assisting with the data analytics and content management for the corporate office and hotel engagements. Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans. Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions. Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions. Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire. Liaise with the SWA Sr. Manager to deliver TechReady hotels. Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels. Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA. Key Skills & Experiences Educational Attainment Bachelor Degree in Computer or Equivalent Critical Expertise & Experience Minimum 2 hotel opening experiences. Minimum 5 years of hotel technology operation knowledge. Currently playing an IT Manager role in a 5 star hotel. Role Purpose Assisting SWA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels. Key Accountabilities Managing IHG enterprise solutions cascade into the hotels. Channelling product deployment (EMEAA) initiative into the hotels. Meeting IHGConnect deployment targets and proving relevant business case support to the hotels. Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives. Driving technology brand standard compliance in the hotels. Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. Providing escalation management and support for the hotels. Providing L2 support for the corporate office team (Delhi/NCR). Assist in delivering a successful IMEA technology summit. Assisting with the data analytics and content management for the corporate office and hotel engagements. Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans. Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions. Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions. Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire. Liaise with the SWA Sr. Manager to deliver TechReady hotels. Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels. Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA. Key Skills & Experiences Educational Attainment Bachelor Degree in Computer or Equivalent Critical Expertise & Experience Minimum 2 hotel opening experiences. Minimum 5 years of hotel technology operation knowledge. Currently playing an IT Manager role in a 5 star hotel.