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Razorpay
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Associate Manager - Business Operations

Associate Manager - Business Operations

Razorpay

1 - 6 years

3 - 8 Lacs

bengaluru

Posted:3 days ago| Platform:

Apply

Skills Required

loans administration financial reporting mis ups operations analytics financial services sql coding salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ).

The Role:

ad-network campaigns

Roles & Responsibilities:

Campaign Operations & Support:

Collaborate with
Analytics
to extract and format business data for decision-making.

Assist in campaign
go-live processes
, including legal agreement follow-ups, merchant onboarding, and offer ID creation.

Oversee the end-to-end go-live process for merchant promotions and TPAP promotions.

Funnel Tracking & Reporting:

Track and share
campaign performance reports
(MIS, funnel efficiency, experiment results).

Generate and distribute
transaction reports for TPAPs
in collaboration with the analytics team.

Refresh the
merchant database quarterly
to ensure accurate targeting.

Invoicing & Finance Coordination:

Manage the
end-to-end invoicing process
, including data preparation, approvals, and follow-ups with Finance & clients.

Coordinate with
internal stakeholders
to ensure accurate financial reporting.

Administrative & Compliance Tasks:

Handle
customer opt-in/opt-out requests
and maintain a tracker for campaign reference.

Monitor
pending leads in Salesforce
and alert the business team for follow-ups.

Mandatory Qualifications:

1+ years of experience utilizing
BI tools and data-driven decision-making
to enhance campaign efficiency with tools like SQL and Tableau.

Competent on Google sheets/ Excel

Exposure in
campaign optimization, analytics.

Good grasp of working with data, being able to use BI tools (basic SQL coding, use of Tableau/Querybook preferable), create RCAs if required

Strong interpersonal and communication skills, clubbed with a go-getter attitude

Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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Razorpay

Software Development

Bangalore Karnataka

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Associate Manager - Business Operations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

The Role:

ad-network campaigns

Roles & Responsibilities:

Campaign Operations & Support:

Analytics

go-live processes

Funnel Tracking & Reporting:

campaign performance reports

transaction reports for TPAPs

merchant database quarterly

Invoicing & Finance Coordination:

end-to-end invoicing process

internal stakeholders

Administrative & Compliance Tasks:

customer opt-in/opt-out requests

pending leads in Salesforce

Mandatory Qualifications:

BI tools and data-driven decision-making

campaign optimization, analytics.

More Jobs at Razorpay