Associate

Company Description

Jakir Khan is a consumer services company headquartered in Gandhi Nagar, 90 Feet Road, Kandivali (W), Mumbai, Maharashtra, India. The company is dedicated to providing top-quality services to consumers in the region. With a strong focus on customer satisfaction, Jakir Khan aims to meet and exceed client expectations through their comprehensive service offerings. Based in the bustling city of Mumbai, the company is well-positioned to serve a diverse clientele.

Role Description

This is a full-time on-site role for an Associate at Jakir Khan, located in Mumbai. The Associate will be responsible for handling public inquiries, providing customer support, managing client communications, assisting in service delivery, and ensuring customer satisfaction. Daily tasks will include addressing customer needs, resolving issues, and delivering outstanding service experiences. The role requires strong interpersonal skills and a dedication to excellence in service.

Qualifications

• Customer Support and Public Inquiry Management skills
• Client Communication skills and experience in handling customer interactions
• Service Delivery and Issue Resolution skills
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Experience in the consumer services industry is a plus
• Bachelor’s degree in a relevant field or equivalent experience