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Etraveli Group
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Associate IT Engineer (IAM)

Associate IT Engineer (IAM)

Etraveli Group

2 - 3 years

4 - 5 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

Application support PDF Matrix Access management Analytical Online sales MS Office Individual Contributor User management Desktop support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay

Position summary

As a member of the Identity and Access Management Team, the role is to maintain the user credentials and access permissions.
Documenting the best user management practices and application support matrix.
managing user identities and permissions, and conducting regular audits to ensure compliance.
The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner.

Job Responsibilities

Responsible for the creation, modification, and deletion of user accounts in various portals.
Handling role-based access management.
Periodic review of the user access and credentials on multiple tools.
Preparing documentation for user and access management.
Building a support matrix for various tools.
Preparing audit reports for presentation to the stakeholders.
Identifying user access security gaps and proposing a workaround.
Handle communication with the Application owner.
Collaboration with the application owners.
Handle end-user communication for changes in the application for user management.
Handle the support with external service providers for issues related to the applications.

Provisioning and deprovisioning user accounts in various systems and applications.

2 to 3 years of experience in Desktop support/user access management.

Great analytical and problem-solving skills help in resolving the issue faster.
Must have experience in user acce

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Associate IT Engineer (IAM)