Associate-Infrastructure

1 years

0 Lacs

Posted:11 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Sutherland

is a global provider of business process and technology management services, established in

1986

. The company specializes in

digital transformation

, offering analytics-driven solutions that enhance customer engagement and support the entire customer lifecycle. Sutherland combines

human-centered design

with advanced technologies to create exceptional brand experiences for its clients. Today, it operates in over

20 countries

and employs more than

38,000 professionals

worldwide.We are seeking a detail-oriented and analytical Associate-Infrastructure to join our dynamic IT team in Hyderabad, India. In this role, you will play a crucial part in maintaining and optimizing our organization's IT infrastructure, ensuring smooth operations and supporting our business objectives.
  • Assist in the management and maintenance of network systems, servers, and cloud infrastructure
  • Monitor system performance and troubleshoot issues to ensure optimal functionality
  • Implement and maintain security measures to protect the organization's IT assets
  • Collaborate with team members to design and implement infrastructure improvements
  • Participate in the deployment and configuration of new hardware and software
  • Assist in creating and maintaining documentation for IT processes and procedures
  • Contribute to disaster recovery and business continuity planning
  • Provide technical support to end-users as needed
  • Stay current with emerging technologies and industry best practices

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 1-3 years of experience in IT infrastructure or a similar role
  • Strong knowledge of network administration and server management
  • Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
  • Experience with virtualization technologies
  • Understanding of IT security principles and best practices
  • Excellent troubleshooting and problem-solving skills
  • Basic scripting and automation capabilities
  • Strong attention to detail and analytical thinking
  • Ability to work efficiently in a fast-paced environment
  • Excellent communication and teamwork skills
  • Relevant certifications (e.g., CompTIA Network+, CCNA, Microsoft Certified: Azure Administrator Associate) are a plus
  • Willingness to work flexible hours as required for system maintenance and upgrades

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Sutherland

Business Process Outsourcing (BPO)

Denver

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