Associate Director Supply Chain Operations

Role Overview: At Signant Health, you will lead the logistics project service team to ensure seamless supply chain operations for global projects. As the Associate Director, you will provide strategic direction, oversee vendor management, and coordinate with internal teams to optimize supply chain performance throughout project lifecycles. Key Responsibilities: - **Operational Leadership & Team Management** - Provide strategic direction, performance management, and professional development for the logistics project service team - Optimize team resource allocation, manage workload distribution, and ensure adequate staffing levels - Lead continuous improvement initiatives to streamline logistics processes and implement best practices - Facilitate collaboration between logistics team and other business functions for on-time project delivery - **Comprehensive Vendor Oversight & Management** - Oversee third-party logistics providers and outsourced supply chain operations vendors - Establish and monitor Key Performance Indicators for service quality, delivery performance, cost efficiency, and compliance - Negotiate and manage service level agreements with outsourced partners - Develop risk management strategies and contingency plans for business continuity - **Import & Export Operations & Compliance Management** - Ensure compliance with customs regulations, import/export requirements, and documentation management - Manage cross-border logistics for electronic devices, ensuring smooth customs clearance - Monitor changing international trade regulations and implement necessary process adjustments - **Forecasting & Planning Leadership** - Lead demand forecasting processes and supply chain planning initiatives - Develop contingency plans for demand scenarios, supply disruptions, and market changes - Collaborate with stakeholders to align supply chain plans with business objectives - Continuously improve forecasting accuracy and planning processes Qualifications Required: - **Knowledge, Skills & Attributes** - Experience leading global teams and collaborating across organizational levels - Customer service excellence with prioritization skills and a customer advocacy mindset - Proficiency in process optimization, data analysis, and organizational prioritization - Expertise in demand forecasting, supply chain planning, and analytical interpretation Additional Company Details: At Signant Health, you will be part of a global team dedicated to transforming clinical research and improving patient lives. You'll work with cutting-edge digital health solutions, partner with leading life sciences organizations, and grow your career in a collaborative, innovative, and integrity-driven culture.,