Associate Director

R1 RCM

10 - 15 years

25 - 30 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

backend automation process improvement billing employee engagement healthcare workflow wellness associate director analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead a team of operations (Span of ~650) for multiple LOB s (Follow-Up, Billing & Cash Posting).
In this role you are required to identify Process Improvement opportunities
Support the Automation initiatives from a co-ordination & post implementation standpoint
Manage portfolio of improvement / reengineering projects for the backend services
Responsible for P&L management.
Driving employee engagement and associated scores.
Work closely with Quality, training, Onshore counter parts in driving results
Mentor and lead improvement projects.
Generate business impact through Improvement initiatives.
Establish and monitor key performance indicators (KPIs) to measure success and ensure efficiency.
Collaborate with department heads to drive performance improvements and achieve targets.
Streamline operations to reduce costs, improve productivity, and enhance customer satisfaction.
Identify cost-saving opportunities without compromising quality or service delivery.
Address and resolve challenges efficiently while minimizing disruptions.

Pre- Requisite:

10-15 years of experience in end-to-end RCM including AR follow up, billing, cash posting, credit in Acute / Hospital Billing.
10 years of people management experience is preferred.
Should have excellent RCM domain knowledge.

Skills Required:

Strategic thinking and problem-solving skills.
High attention to detail and organizational abilities.
Ability to thrive in a fast-paced, dynamic environment.

To learn more, visit: www.r1rcm.com

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