Associate Director Quality & Capability Transformation

As an AD Capability Development professional based in Hyderabad, you should have 10 to 14 years of overall experience with a minimum of 10 years specifically in Quality within the BPO/BPM industry. Your role will involve working with Six Sigma, Lean, and Process Transformation methodologies, as well as exposure to AI, RPA, and automation-led quality transformation. Strong client-facing and stakeholder management skills are essential, along with excellent communication, analytical, and decision-making abilities. Prior experience in the Telecom/CMT domain will be beneficial. As part of this role, your key responsibilities will include: - Working on developing AD capabilities within the organization - Implementing Six Sigma, Lean, and Process Transformation methodologies - Driving quality transformation through AI, RPA, and automation - Managing client interactions and stakeholder relationships effectively - Utilizing your Telecom/CMT domain expertise to enhance AD capabilities If you meet the specified qualifications and experience criteria, please reach out to M M Abhishek at abhishek.m@livecjobs.com or call 7386971110 to express your interest in this opportunity.,