Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
AMERICAN EXPRESS
>
Associate - Digital Product Management

Associate - Digital Product Management

AMERICAN EXPRESS

1 - 2 years

3 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

product management career development publishing front end coding finance project management user acceptance testing monitoring sdlc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Function Description:

Do you like to find the errors in thingsLove to proofread and see what "might" go wrongDo you always have the Customer in mind and want to make sure they get exactly what they wantIf yes, come join our team of professional defect finders who are true advocates of the User Experience. Conduct Release Testing on GSG user-facing projects. Collectively, we look to ensure quality for both our American Express Customers and our internal GSGS partners. We are looking for detail oriented, Customer focused, out-of-the-box thinkers who are not afraid to raise the red flag on behalf of our customers.

Purpose of the Role:

Conduct Release Testing on GS Portal supporting enterprise modernization projects (such as ISP, AMP). Collectively, we look to ensure quality for both our American Express Customers and our internal GS partner. We are looking for detail oriented, Customer focused, out-of-the-box thinkers who are not afraid to raise the red flag on behalf of our customers.

Responsibilities:

Planning User Acceptance Testing (UAT) activities that impact front-end, user-focused applications. This includes assessing the testing needs, determining the proper test configuration and data needs, writing and executing test conditions and test scripts, recommending opportunities to automate repetitive tasks, and ensuring the completion of required test documents.

Tracking and monitoring defects that arise during UAT and seeing them through to resolution.
Preparing all testing-related documentation.
Monitoring project progress by tracking activity, resolving problems, publishing status reports, recommending actions and escalating appropriately.
Forging strong relationships with various internal business partners, technical partners and vendors.
WCC/CSP/Dialer/WDE/ISP knowledge preferred

Required Qualifications:

Good understanding of end-to-end processes in Global Services operations areas as well as the customer journey especially Global New Accounts
Ability to work on multiple projects concurrently and implement time management strategies to ensure deadlines are met
Proven self-starter with strong problem solving and decision-making skills.
Ability to assess risks, impacts or implications to operations areas or the customer.
Strong written and verbal communication skills.
Applied knowledge of Microsoft Office suite of products.
Ability to flex work schedule to meet project demands including extended workday and/or possible weekends.
Preferred familiarity with Amex project methodology (SDLC, Waterfall, Agile) and related testing methodologies
Prior testing experience, project management, product management, coding or development experience will be a plus
A passion for our customers

Knowledge of Platforms:

WCC/CSP/ISP/WDE/Dialer knowledge preferred
Preferred familiarity with Amex project methodology (SDLC, Waterfall, Agile) and related testing methodologies. Prior testing experience is a plus.

More Jobs at AMERICAN EXPRESS

Customer Service Analyst T2-II

Gurgaon

1 - 2 yrs

INR 7 - 8 Lacs

Financial Analyst

Bengaluru

2 - 5 yrs

INR 10 - 11 Lacs

Manager - Digital Product Management

Gurgaon

8 - 13 yrs

INR 30 - 35 Lacs

Financial Analyst

Gurgaon

1 - 2 yrs

INR 10 - 11 Lacs

Manager - Compliance

Gurugram

8 - 13 yrs

INR 20 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

AMERICAN EXPRESS

Financial Services

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Associate - Digital Product Management