Associate Consultant (Process Consulting)

Graduation: MBA (IT/Operations) preferred

As per industry standards

Responsibilities

• Understand the activities for CMMI model consulting, understand the expectations of clients, and work on allocated deliverables.
• Learning and developing competencies for conducting various gap analysis and end-to-end documentation as per the CMMI model
• Conducting different levels and intensity of interactions with customers like face-to-face meetings, phone calls, Zoom/Teams calls, project kick-off calls, query resolution meetings, etc.
• Delivery of consulting and project charter activities with the quality and timelines communicated by reporting manager.
• Learning the necessary CMMI model-related topics, work and communications.

• Manage time as per project requirements while closely working with internal and external stakeholders
• Preparing, executing and owning project work as per the requirement of the client agreement.
• Managing all the project execution-related dynamic communication with all internal and external stakeholders, by building required relationships.
• Identify issues in project execution, find alternatives and execute best solutions, as per the requirement of the organisation s business objectives.
• Measure and analyse the progress of the project and the quality of deliverables to ensure progress as planned.

• Understanding the needs of clients for other services. Documenting this need and knowledge transfer to the business team.
• Creation of content like blog, newsletter, whitepaper, podcast, LinkedIn/Facebook/Twitter posts for social media purposes.

Expectations

1. Basic knowledge about the importance and design of processes, templates, checklists, etc.
2. Good verbal and written communication skills
3. Good interpersonal skills
4. Basic knowledge (and experience preferred) in software development lifecycles
5. Working knowledge of Word, PowerPoint and Excel
6. Good listening skills and attention to detail
7. Self-motivated individual
8. Open to travel for work, and staying away from home in different cities for supporting work delivery.