Associate Client Services Analyst

Epsilon Data Management

0 - 1 years

2 - 3 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

unix digital media financial associate data security billing marketing campaigns data quality manager quality control windows process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why we are looking for you

The Data Solutions Technician is responsible for working with our Sales and support teams to provide the highest quality products and services to our internal and external customers
Primary responsibility is timely and accurate delivery of statistical models, count/list fulfillments and accurate billing
Will support both online and offline marketing campaigns
Supplies delivery information to customers, service bureaus, and other internal partners
Good in decision making, problem solving and attention to detail
What will you enjoy in this roleCollaborate across multiple teams in Data Solutions for supporting Data Division of Epsilon
Its largely end user experience of using the system, working on database
Collaborate with the Sales & support teams for any kind of system or application

Responsibilities What you ll do:

Execute count / order parameters to client/sales specifications via proprietary systems Quality control of all projects using prescribed verification processes Meet and maintain departmental quality key performance indicators Finance Administration / Internal Billing Support and SOX Compliance Timely execution of deliverables meeting/exceeding defined deadlines Attain proficiency thresholds within required interval Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment Participate in training sessions as scheduled to supplement required technical knowledge Manage and prioritize assigned workload Applies and maintains privacy and data security standards appropriately

Qualifications

Bachelor Degree preferred Computer Skills: Demonstrated comfort and proficiency working in Windows, GUI, and Command Line interfaces such Unix (as applicable) 0-1 year previous experience Preferred Bangalore based resources willing to work in Hybrid model
Customer focused similar customer services experience
High attention to detail Ability to work in a fast-paced environment with changing priorities Ability to manage across multiple tasks at any given time
Proven ability to work independently and as part of a team
Ability to learn and apply knowledge quickly in an ever-changing environment Flexible and adaptable in managing priorities in a fast-paced environment
Demonstrate ability to communicate at a high level (written and verbal) in the English language Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management and effective communication

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