Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
Tata Capital
>
Associate - Centralized Operations

Associate - Centralized Operations

Tata Capital

1 - 10 years

3 - 4 Lacs

Mumbai

Posted:2 months ago| Platform:

Apply

Skills Required

MIS reporting Retail TDS Publishing Compliance Customer satisfaction Product portfolio External Auditor Customer experience Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist the central retail operations unit by driving a high-quality customer experience balance with efficiency, compliance and consistency. Handle the Operations related activities of the retail loan product portfolio including repayment schedule regeneration post receipt from escrow accounts. Ensure adherence to all statutory and regulatory compliances by checking of all the files and ensuring the data is complete and relevant Handling MIS Reports publishing and ensuring net of TDS activities Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT Ensure customer satisfaction by handling Customer related queries and complaints with on time response as per TAT Coordinate with the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps. Conduct impact analysis and accordingly update systems after approval from the business team Release communication about rate increase or decrease to customer and update the web-portal system accordingly. Ensure audit response and preparedness for the same within designated timelines and resolve audit queries raised by internal and external auditor and initiate corrective action as suggested. Ensure compliance to all Audit / RBI regulations.

More Jobs at Tata Capital

Associate - Call Center

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

2 - 7 yrs

INR 4 - 8 Lacs

Customer Service Executive - Used Car Loans

Patna

3 - 8 yrs

INR 5 - 10 Lacs

Sr. Relationship Manager - Wealth

Kolkata

7 - 12 yrs

INR 12 - 13 Lacs

Relationship Manager - Education Loans

Kolkata

2 - 5 yrs

INR 6 - 10 Lacs

Customer Sales Executive - Two Wheeler Loans

Guwahati

2 - 7 yrs

INR 4 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Mis Reporting Interview Now

My Connections Tata Capital

Download Chrome Extension (See your connection in the Tata Capital )

Download Now

Tata Capital

www.tatacapital.com

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1130 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Associate - Centralized Operations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Tata Capital

Mock Interview

Download Chrome Extension (See your connection in the Tata Capital )

RecommendedJobs for You

Associate - Centralized Operations

Mega Walk -In (Sat)10th May ITechnical Support Voice

Domestic Bpo voice process - 12th Pass || Marathi & Hindi @Thane

Etraveli is hiring freshers For Backoffice| Travel Process

Bpo Voice Process || HSC Pass || icici process

Non Voice Executive (Night Shift Only)

Order Management

Technical Support @Hyderabad/Gaming Process

Ticketing Executive

Walkin| Customer Support-Inbound Process| Naukri| Noida

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Associate - Centralized Operations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Tata Capital