Job
Description
Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About the Team Engage and Experience is primarily in charge of proactively monitoring item sellable status and item health across multiple channels such as inventory, availability, out of stock, PO issues, cost/retail support, and channel support. The role also oversees merchant-facing activities such as brand launches, strategic events, and so on. It also manages enterprise item rationalization, which includes collection cleaning and data sanctity. Our partners in Merch Ops will be taking on all item & vendor-related tasks (detailed tasks on slide 5) Our goal is to remove all the Merch Ops item/vendor maintenance tasks off your plate as soon as possible Job Summary: The Associate Analyst, Item Integrity is predominantly responsible for proactive monitoring of item sellable status and item health across multiples channels like such as inventory, availability, out of stocks, PO issues, cost/retail support, channel support. The role also executes the merchant facing activities such as brand launches, strategic events etc. around items. manage enterprise item rationalization which includes assortment clean up and data sanctity. The role also oversees merchant-facing activities such as brand launches, strategic events, and so on. It also manages enterprise item rationalization, which includes collection cleaning and data sanctity. Our partners in Merch Ops will be taking on all item & vendor-related tasks (detailed tasks on slide 5) Our goal is to remove all the Merch Ops item/vendor maintenance tasks off your plate as soon as possible Roles & Responsibilities: Core Responsibilities: Executes all formal CRM related issue. Serves as a subject matter expert for all internal or external initiatives regarding Item integrity. Assist with troubleshooting & perform root cause analysis on items dropping of site. Support product launches by collaborating with operations teams. Extend support Tier 1 events. Execute all merchant facing activities around item like brand launches. Strategic events etc. Executes all formal item lifecycle processes and identifies process improvement opportunities. Supports in the execution of efforts to put new processes in place to enhance Lowe s ability to maintain the library and overall health of items. Responsible for understanding the merchandising process and causes/reasons for item status changes as well as other actions taken against items related to pricing/markdowns, promotions, inventory availability, and fulfillment. Partner with SSC - B (Bangalore) and SSC - M (Mooresville, US) teams. Able to create and modify SQL queries. Identifying the efficient ways of working and automating the reports. Partner with an offshore team to execute item lifecycle management activities. Partners with the right teams for any issues needing resolution. Ability to deliver right at first time and adapting to the changes. Diligently following the process/procedures. Ability to learn new skills as per the job requirement and provide innovative solutions to the requirements received. Years of Experience 0-2 Years - Experience in product data management or retail industry. Education Qualification & Certifications (optional) Required Minimum Qualifications : Bachelors Degree Skill Set Required Primary Skills (must have) E-Commerce knowledge Retail Merchandising / Vendor or Supplier Management. Strong Analytical & problem-solving/Troubleshooting skills. Excellent communication skills. Process automations & improvement Skills. Data Validation/Analysis Secondary Skills (desired) Item product Life cycle Time Management
