Job
Description
Role Overview: You will be a part of Customer Success Services (CSS) unit within Oracle's Customer Service Organization, focusing on building long-term advanced support relationships with Oracle's largest customers. As a Global Expertise Center Engineer (GEC), you will play a crucial role in providing support for the continuous operational improvement of Oracle environments. Your main objective will be to help customers derive more value from their Oracle Solutions by guiding them in informed decision-making regarding implementation, management, and utilization of Oracle technologies. Key Responsibilities: - Possess a B.E./B.Tech. degree with 3 to 12 months of relevant experience. - Demonstrate strong communication, customer management, customer engagement, and project management skills. - Show technical aptitude with a basic understanding of application, middleware, hardware, and/or Cloud technologies, including an interest in concepts like Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, and Oracle Cloud infrastructure. - Fluent in English. - Engage in problem-solving with guidance in understanding and applying Oracle policies and procedures. - Exhibit time management skills. - Be goal-oriented and capable of achieving individual and team goals. - Communicate effectively using technical concepts; working knowledge of Oracle products is a plus but not mandatory. - Maintain a professional demeanor. - Available to work during scheduled out-of-hours operations when necessary. Qualification Required: - Career Level: IC1 Please note that the company information provided in the job description has been omitted as it did not contain any specific additional details about the company. Role Overview: You will be a part of Customer Success Services (CSS) unit within Oracle's Customer Service Organization, focusing on building long-term advanced support relationships with Oracle's largest customers. As a Global Expertise Center Engineer (GEC), you will play a crucial role in providing support for the continuous operational improvement of Oracle environments. Your main objective will be to help customers derive more value from their Oracle Solutions by guiding them in informed decision-making regarding implementation, management, and utilization of Oracle technologies. Key Responsibilities: - Possess a B.E./B.Tech. degree with 3 to 12 months of relevant experience. - Demonstrate strong communication, customer management, customer engagement, and project management skills. - Show technical aptitude with a basic understanding of application, middleware, hardware, and/or Cloud technologies, including an interest in concepts like Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, and Oracle Cloud infrastructure. - Fluent in English. - Engage in problem-solving with guidance in understanding and applying Oracle policies and procedures. - Exhibit time management skills. - Be goal-oriented and capable of achieving individual and team goals. - Communicate effectively using technical concepts; working knowledge of Oracle products is a plus but not mandatory. - Maintain a professional demeanor. - Available to work during scheduled out-of-hours operations when necessary. Qualification Required: - Career Level: IC1 Please note that the company information provided in the job description has been omitted as it did not contain any specific additional details about the company.
