Job
Description
Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes, and planning. You will be at the forefront of helping organizations adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence. Job Description Perform configuration/ customization of Service Now system including creation of workflows, portals and reportsBuild Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etcAutomate different tasks using service Now functionalityDevelop Integrations and process automations via Orchestration, Web services, SOAP calls etcManage clients, complex projects and participate in business requirement gatheringDevelop and configure applications using Service Now and build workflows and write automated scriptsDevelop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc.Experience in designing, building and maintain Service Now Integrations with various Third-party toolsAble to perform system and integration testing using sample and live dataPerform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practicesLoad, manipulate and maintain data between Service Now and other systems as needed Position Requirements At least 2+ years of experience on Service Now Platform development in modules like ITSM , HRSD, GRC, ITAM etcExcellent technical skills in java, java script and Angular JS including experience with Agile methodologies.Strong problem-solving skills, with the ability to think strategically and deliver innovative solutions.Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships at all levels. Basic Qualifications Bachelor’s degree – Technology and/or Management (Business Administration) specialization Experience in IT, Digital and Cloud in consulting or technology function of industries ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) are preferred
