Assistant Vice President- Data Analyst

Designation:- Assistant Vice President

Grade:- L6

Department:- Operations

Sub Department:- CPC BAAT

Location:- Goregaon East IT Park

Key Responsibilities:

• Lead and manage data analytics projects focused on insurance functions such as underwriting, claims, renewals, persistency, fraud analytics, and customer retention.

• Extract, clean, and analyze large datasets from policy administration systems, CRM, and external sources (e.g., IRDAI).

• Design and develop dashboards, scorecards, and visualizations using tools like Power BI, Tableau, QlikView, etc., to support senior management and business units.

• Work with actuarial, product, operations, and distribution teams to generate insights that improve customer experience and operational efficiency.

• Develop and monitor insurance-specific KPIs: Claim Ratios, Persistency, Turnaround Time (TAT), Paid Ratios, Loss Ratios, etc.

• Implement statistical models, trend analysis, forecasting, and segmentation using SQL, Python, or R.

• Automate recurring reports and improve data pipelines using tools like Alteryx, KNIME, Talend, or similar ETL tools.

• Ensure data integrity, compliance with IRDAI guidelines, and internal governance protocols.

• Guide junior team members and contribute to a data-driven decision-making culture.

Experience:-

• Minimum 5 years of experience in data analytics roles within insurance companies (life, general, or health insurance).

• Strong understanding of insurance operations, regulatory requirements, and business processes.

• Proficiency in data querying and handling tools: SQL, Excel, and Python/R for analysis.

• Advanced experience with BI tools such as Power BI, Tableau, QlikView, etc.

• Familiarity with data modelling and automation tools like Alteryx, Informatica, or Knime.

• Solid grasp of actuarial or financial data interpretation is a plus.

• Bachelors or Masters degree in Statistics, Mathematics, Computer Science, Actuarial Science, or a related field.

• Excellent communication and presentation skills.

Preferred Qualifications:

• Certifications in analytics or BI tools (e.g., Microsoft Data Analyst Associate, Tableau Certified).

• Experience working with insurance core systems such as Life Asia, Ingenium, Premia, or Policy Admin Systems.

• Exposure to cloud-based data environments (AWS, Azure, GCP) is an advantage.