Assistant Transport Manager

Position Summary

The Assistant Transport Manager manages comprehensive employee transportation programs for Stripe's Bengaluru location, ensuring reliable, safe, and efficient commuting services. This role oversees shuttle operations, manages vendor relationships, and optimizes transportation solutions that enhance the employee experience while supporting sustainability objectives. The position serves as the primary transportation resource, coordinating daily operations while continuously improving service quality and efficiency.

Key Responsibilities

Manage daily shuttle operations including route planning, scheduling, and capacity management

Coordinate with transportation providers to ensure service quality and reliability

Process transportation requests and manage seat allocation systems

Monitor on-time performance and address service disruptions proactively

Conduct regular safety and quality inspections of transportation vehicles and services

Develop and implement transportation policies and procedures for employee commuting

Manage transportation vendor relationships and ensure contract compliance

Analyze transportation data to optimize routes, schedules, and resource allocation

Respond to employee queries and concerns regarding transportation services

Support special transportation requirements for events and visitors

Maintain accurate records of transportation utilization, costs, and performance metrics

Implement safety protocols for all transportation services

Coordinate with security teams on transportation security requirements

Process vendor invoices and validate service delivery

Support sustainability initiatives related to transportation and commuting

Prepare regular reports on transportation services performance

Identify and implement continuous improvement opportunities for transportation programs

Coordinate emergency transportation services during disruptions or special circumstances