Assistant Technical Manager

Key Responsibilities

• Team Management

• Lead and manage a team of more than 50 technical professionals across India.
• Train and mentor the team responsible for installing dental equipment.
• Ensure continuous development and skill enhancement of the team members.

• Training and Development –

• Develop comprehensive product tutorials and training videos for clinical and radiological dental equipment installation.
• Conduct training sessions for the technical team to ensure high standards of installation and customer service.

• Technical Support -

• Provide technical support to both the clinical and radiological teams.
• Troubleshoot and resolve any technical issues encountered during equipment installation or operation.

• Field Work

• Visit customer sites to oversee and assist with equipment installation and troubleshooting whenever required in an exceptional scenario.
• Ensure on-site issues are resolved promptly and effectively.

• Repair Center Supervision

• Supervise the office repair centre to ensure the repairs are conducted efficiently and effectively.
• Implement best practices and continuous improvement processes in repair operations.

• Technical Expertise –

• Develop a deep understanding of all the dental medical equipment's with their technical specifications and functionality.
• Stay updated with the latest advancements in dental technology to maintain industry - leading knowledge.

• Qualification Required –

• B.Tech or M.Tech in Electronics and Communication or Medical Electronics will be preferred.

• Experience Required –

• 6-8 years in medical equipment field, preferably with a background in dental medical equipment.

• Team Management –

• Proven experience of managing a PAN India level team of Service Engineers.

• Technical Skills –

• Strong understanding of dental medical equipment and excellent troubleshooting skills.

• Communication –

• Excellent communication and drafting skills.

• Software Proficiency –

• Advanced knowledge of MS – Office tools.

• Field Readiness –

• Willingness to travel and work in the field as required.

• Mandatory

  -

• Demonstrated ability to develop and deliver technical training materials.
• Strong leadership and team management skills.

Regards,

Unicorn HR