Assistant Technical Manager

Role & responsibilities

Position Overview

The Technical Facility Assistant Manager supports the day-to-day operations and maintenance of commercial real estate facilities, ensuring optimal building performance, tenant satisfaction, and asset value preservation.

Key Responsibilities

Operations Management

• Assist in overseeing daily facility operations including HVAC, electrical, plumbing, and life safety systems
• Support preventive maintenance programs and vendor management
• Coordinate with building engineers and maintenance staff
• Monitor building automation systems (BAS) and energy management systems

Technical Support

• Conduct regular building inspections and equipment assessments
• Troubleshoot mechanical, electrical, and plumbing issues
• Review and approve work orders and maintenance requests
• Ensure compliance with building codes, safety regulations, and environmental standards

Tenant Relations

• Respond to tenant service requests and concerns
• Coordinate tenant improvements and move-in/move-out activities
• Maintain positive tenant relationships through proactive communication
• Support lease administration and space planning initiatives

Project Coordination

• Assist with capital improvement projects and renovations
• Manage vendor relationships and contractor oversight
• Support budgeting and cost control initiatives
• Coordinate emergency response procedures

Required Qualifications

Education & Experience

• Bachelor's degree in engineering preferred
• 5+ years of commercial real estate or facility management experience
• Technical background in building systems and operations

Technical Skills

• Knowledge of HVAC, electrical, plumbing, and life safety systems
• Familiarity with building automation systems and energy management
• Understanding of building codes and safety regulations
• Project management capabilities

Core Competencies

• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational skills
• Ability to work independently and manage multiple priorities
• Customer service focus

Preferred Qualifications

• Professional certifications (FMP, SFP, LEED AP)
• Experience with computerized maintenance management systems (CMMS)
• Knowledge of sustainability and energy efficiency practices
• Previous experience in Class A commercial office buildings

This role offers excellent opportunities for career advancement within JLL's integrated facilities management platform, working with industry-leading technologies and best practices in commercial real estate.