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Rentokil Initial
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Assistant Sales Manager- North

Assistant Sales Manager- North

Rentokil Initial

2 - 7 years

4 - 9 Lacs

kolkata

Posted:1 day ago| Platform:

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Skills Required

direct sales dso leadership development sales team development customer retention scheduling customer service ms office new business development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Plan sales activities to meet annual targets aligned with branch revenue, jobbing, and contract goals

Ensure prompt response to enquiries and maximise conversion into orders

Identify new prospects and convert them into customers

Ensure the sales team conducts detailed inspections and prepares quotations per defined guidelines

Review quotations to meet Gross Margin targets as per company norms

Analyse sales trends and adjust sales plans on a monthly/weekly basis

Achieve new sales productivity targets per CSE as defined in AOP

Develop and maintain a strong sales pipeline based on conversion percentages

Monitor and drive daily activities of the sales team to ensure achievement of set targets

Customer Relationship Management

Achieve the renewal targets of the branch

Promote upselling initiatives among team members to meet defined goals

Conduct regular visits to existing customers with team members to strengthen relationships

Ensure customer complaints are addressed by the sales team and appropriate support is provided

Ensure regular updates to the MPG (Monthly Performance Grid) by the team Receivable Management

Review daily collections and set actionable plans to meet timelines

Ensure predefined DSO (Days Sales Outstanding) targets are met

Oversee the timely submission of invoices and necessary acknowledgements

Team Development

Conduct daily morning meetings to set the agenda

Periodically review individual team member performance

Conduct annual performance development reviews

Analyse sales trends and design appropriate development plans

Team Administration & Monitoring Systems

Ensure timely and accurate completion of reports and system updates (e.g., DSP)

Oversee team attendance, leave approvals, sales sign-offs, and retention efforts

Ensure adherence to safety protocols and completion of SRAs as per process

Guide the team in setting correct customer expectations related to pest management

Ensure accurate customer data capture

Train the team to sell visits as per iCABS frequencies for calendar-based service planning

Share cost sheets and material details with Operations; communicate customer expectations in advance

Ensure all sales are visible in iCABS for execution and are scheduled in consultation with Service Planners

Avoid customer commitments on scheduling without confirmation from planners

Experience (Residential Business Profile):

- Minimum 5 years of experience in home products, home services, or residential cleaning services (preferred)

- Team handling experience of 2 years will be an added advantage.

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Assistant Sales Manager- North