Assistant Restaurant Manager

As an Operations Manager, you will play a crucial role in the smooth functioning of the restaurant. Your responsibilities will include: - Planning, organizing, and supervising day-to-day restaurant activities to ensure efficient operations. - Ensuring cleanliness, hygiene, and safety standards are consistently maintained to provide a safe environment for both customers and staff. - Overseeing opening and closing procedures to ensure a seamless start and end to each day. In terms of Customer Service, you will be expected to: - Monitor service quality to ensure guest satisfaction and address any issues promptly. - Handle customer complaints professionally to maintain a positive dining experience. - Promote a welcoming atmosphere and ensure a positive experience for all patrons. Regarding Staff Supervision & Training, you will be responsible for: - Supporting in hiring, onboarding, scheduling, and managing staff effectively. - Training employees on service standards, policies, and safety procedures to maintain high-quality service. - Motivating and guiding team members to deliver excellent service consistently. In terms of Financial & Inventory Management, your duties will include: - Assisting in managing budgets, sales targets, and cost control to ensure financial stability. - Monitoring inventory levels, ordering supplies, and minimizing wastage to optimize resources. - Tracking daily sales and preparing performance reports as required. When it comes to Compliance & Safety, you will be required to: - Ensure all staff adhere to food safety and hygiene regulations to maintain a safe environment. - Adhere to company policies, health, and labor laws to ensure compliance. - Conduct regular checks on equipment and facility maintenance to prevent any issues. Skills & Qualifications: - Prior experience in restaurant or hospitality management (usually 2-3 years). - Strong leadership, communication, and people management skills. - Excellent customer service orientation. - Knowledge of food safety standards and POS (Point of Sale) systems. - Ability to handle stress and work in a fast-paced environment. - Flexibility to work evenings, weekends, and holidays. Please note that this is a full-time, permanent position with benefits such as food provided and paid sick time. The work location is in person.,