Assistant Project Coordinator

Role Overview: As an Administrative Support for the Major Projects team, your role will involve providing administrative assistance to ensure smooth operations. Key Responsibilities: - Supplier Management: - Support order placement during peak periods to meet run rate targets - Achieve the goal of placing x30 orders per project per week (to be adjusted based on project status) - Maintain ordering accuracy and minimize error rate - Ensure timely delivery of products against standard lead-times - Identify and address supplier issues and communicate effectively with the customer - Escalate to the Team Manager when necessary due to lack of progress or repeated failures - Proactively review future connectivity installation dates - Keep failure rate low and update clients on assigned actions to progress - Assist in handling installation modifications with clients while adhering to restrictions - Sharepoint Management: - Regularly review connectivity appointments and update Sharepoint twice a week for handover on OSS - Ensure accuracy of product/supplier references for OSS handover - Reappoint failed appointments within 48 hours, update Sharepoint, and notify customers of the new appointment - Assign activities for failed appointments with clear and concise comments for customer understanding - Maintain clean Sharepoint formatting - Proactively review future review dates for progress on failed stores - Adhoc Management: - Provide daily support to Field Engineers, Remote Engineers, or Clients for various queries related to products, suppliers, or socket locations Qualification Required: - Experience in an administrative role - Ability to process large amounts of data and place orders accurately - Proficiency in IT skills with an organized work approach - Accountability and initiative in project ownership - Self-motivation and teamwork skills - Excellent communication skills and telephone etiquette - Strong attention to detail and commitment to task completion - Ability to work efficiently within deadlines and SLAs,