Assistant Operations Manager

Assistant Manager Operations

Assistant Manager – Operations

Roles & Responsibilities:

Operations Management & Execution

• Oversee and execute day-to-day operations related to investor transactions, onboarding, KYC, and documentation.
  
• Ensure timely and accurate processing of investments, redemptions, payouts, and reporting workflows.
  
• Maintain a high level of data accuracy and compliance across all operational touchpoints.
  

Investor Lifecycle & Support

• Coordinate with investor relations to manage onboarding, document collection, verification, and platform activation.
  
• Maintain up-to-date investor records in CRM systems and ensure alignment with compliance standards (SEBI, RERA).
  
• Serve as an internal escalation point for investor-related operational queries.
  

Compliance & Documentation

• Collaborate with legal and finance teams to ensure all investor documents and agreements meet regulatory standards.
  
• Support audit processes by maintaining clean records and providing required reports/documentation.
  
• Stay updated on compliance norms and operational regulations relevant to investment operations.
  

Platform & Process Coordination

• Work with the tech team to test, improve, and manage the functionality of internal dashboards and investor portals.
  
• Identify and implement process improvements to enhance efficiency, accuracy, and user experience.
  

Reporting & Analytics

• Prepare and manage internal reports and dashboards to track operational KPIs, investment flows, and compliance checklists.
  
• Provide data insights and support business teams with timely information to aid decision-making.
  

Cross-Functional Collaboration

• Coordinate with finance on reconciliations, disbursements, and financial reporting.
  
• Liaise with marketing and investor relations to support campaign execution, investor communication, and event operations.
  

Required Skills & Qualifications:

• Bachelor’s degree in Business, Finance, Operations, or related field.
  
• 3–5 years of experience in operations, preferably within real estate, fintech, or investment platforms.
  
• Strong attention to detail and ability to manage complex workflows.
  
• Good understanding of compliance frameworks and investor operations.
  
• Proficiency in Excel, Google Sheets, and CRM/ERP platforms.
  
• Strong communication and organizational skills.
  

Preferred Traits:

• Experience in a startup or proptech / fintech environment.
  
• Familiarity with SEBI, RERA, and KYC norms.
  
• Passion for enabling seamless investor experiences through strong backend execution.
  

Work Details:

Location:

Working Hours:

Working Days:

To Apply:

Email: