Posted:8 hours ago|
Platform:
On-site
Full Time
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company, offering a unique blend of deep industry knowledge with advanced technology and analytics expertise. We provide innovative, digital-led transformational solutions to clients across multiple industries including Travel, Insurance, Banking, Financial Services, Manufacturing, Retail, and more. With over 44,000 employees globally, WNS helps businesses re-imagine their digital future with operational excellence.
Job Description
Planning & managing workflow (for ongoing and ad-hoc assignments).
turn-around time.
SLAs, and productivity Monitoring of SOPs against output quality to ensure that they are updated at all times.
Undertaking quality control of completed work by reviewing outputs against pre-defined criteria Working with the team and providing continuous insights on the process/techniques Impart training (presentations, theoretical and practical tests) and handle queries of team.
Undertaking ad-hoc research task.
WNS
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