Assistant Manager - US Onboarding

Location:

Designation:

About the Role:

Onboarding Specialist

Key Responsibilities

• Initiate and manage the onboarding process for new hires including offer letters, background checks, drug tests, document collection, and orientation coordination.
• Ensure timely and accurate completion of all onboarding paperwork and compliance requirements.
• Act as the primary point of contact for candidates, providing high-quality support via phone, email, and other communication channels.
• Track, update, and maintain onboarding status reports and ensure data integrity in the onboarding platform.
• Release and monitor onboarding and background verification status on a daily basis.
• Escalate issues appropriately and follow through on all pending candidate inquiries or documentation.
• Collaborate with internal stakeholders to streamline onboarding processes and improve candidate experience.
• Consistently meet or exceed defined

  Onboarding SLAs

  (timeliness, accuracy, and satisfaction).
• Drive continuous improvements by suggesting process enhancements and maintaining compliance with client guidelines.

Performance Metrics

• Percentage of candidates successfully on boarded.
• Candidate satisfaction with onboarding experience.
• Timeliness and quality of responses.
• Accuracy and attention to detail in documentation and compliance.

Qualifications & Skills

• Bachelors degree (any discipline).
• Minimum

  6+ years of experience

  in US onboarding, compliance, and background verification (for full-time and contract placements).
• Prior experience in

  HR, employee onboarding

  role.
• Excellent

  written, verbal, and interpersonal communication

  skills.
• Strong organizational skills with keen attention to detail.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficiency in

  MS Office

  and internet research tools.
• Highly proactive, motivated, and results-driven with a customer-centric mindset.

If your profile matches our requirements, please share your updated resume to kumuday@kyyba.com.