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Tata Cummins
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Assistant Manager

Assistant Manager

Tata Cummins

3 - 7 years

0 Lacs

vadodara gujarat

Posted:17 hours ago| Platform: Shine logo

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Skills Required

passion drive to excel hunger to learn grow customer orientation application of sales techniques active listening understanding the business contexts of clients good verbal written communication ability to work independently

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Executive/Sr Exec./Assistant Manager in Sales & Service, your key success factors will be your passion and drive to excel, hunger to learn and grow, and customer orientation. You will be responsible for building and managing productive, professional relationships with clients, ensuring they are using and benefiting from IndiaMART, accurately defining products/services in clients e-catalog, upselling other services to maximize revenue, achieving fortnightly and monthly client retention and revenue targets, conducting systematic follow-up and time-bound closures, promptly resolving complaints, and holding daily 4-5 in-person meetings (F2F) with clients onsite. Key Responsibilities: - Build and manage productive, professional relationships with clients - Ensure clients are using and deriving benefit from IndiaMART - Accurately define products/services in clients e-catalog - Maximize revenue by upselling other services - Achieve fortnightly and monthly client retention and revenue targets - Conduct systematic follow-up and time-bound closures - Promptly resolve complaints - Hold daily 4-5 in-person meetings (F2F) with clients onsite Qualifications Required: - Application of sales techniques - Active listening and understanding the business contexts of clients - Good verbal and written communication skills - Ability to work independently,

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Assistant Manager