Assistant Manager - Sales & Service - New Born Screening

Job Title:

About Trivitron Healthcare Pvt. Ltd.:

Trivitron Healthcare is a leading medical technology company providing innovative solutions across diagnostics, imaging, critical care, and life sciences. With a strong footprint in India and abroad, Trivitron is committed to advancing healthcare through technology, quality, and customer-centric services.

Position Overview:

Newborn Screening Division

Key Responsibilities:

• Installation, calibration, troubleshooting, and maintenance NBS Instrument (NS2400).
• Provide technical demonstrations and customer training on product usage and maintenance.
• Act as the first point of contact for service support, ensuring high customer satisfaction.
• Support sales initiatives by identifying customer needs, product promotion, and building strong relationships with clients.
• Assist in pre- and post-sales activities including proposal development, site assessment, and technical support.
• Collaborate with the sales team to drive business growth in the new born screening segment.
• Maintain detailed service reports and sales logs.
• Willingness to travel extensively across India and occasionally abroad, based on business requirements.

Desired Candidate Profile:

• Qualification:

  B.Tech in Biomedical Engineering, Electronics, or related field.

• Experience:

  Minimum 4 years of relevant experience in IVD instrumentation.

• Technical Skills:

• Hands-on experience with automated IVD workstations.
• Proficiency in handling Biochemistry/Immunoanalyzers and ELISA platforms.
• Exposure to Fluorescence-based readers and Mass Spectrometry is highly desirable.

• Customer Skills:

• Proven experience in service and customer interface.
• Strong communication, problem-solving, and interpersonal skills.

• Other Requirements:

• Based in Chennai or willing to relocate.
• Open to travel across India and internationally as needed.

Why Join Us?

• Be part of a pioneering division in a growing healthcare company.
• Opportunity to work with cutting-edge diagnostic technologies.
• Exposure to global markets and international training programs.