Assistant Manager - Sales & Service - New Born Screening Trivitron Healthcare

4.0 - 6.0 years

5 - 10 Lacs

chennai

Work from Office

Job Title: Assistant Manager Sales & Service Department: Newborn Screening Division Location: Chennai, Tamil Nadu About Trivitron Healthcare Pvt. Ltd.: Trivitron Healthcare is a leading medical technology company providing innovative solutions across diagnostics, imaging, critical care, and life sciences. With a strong footprint in India and abroad, Trivitron is committed to advancing healthcare through technology, quality, and customer-centric services. Position Overview: We are looking for a dynamic and technically skilled candidate for our Newborn Screening Division . This hybrid role combines service engineering and sales responsibilities, focusing on IVD instruments and technologies critical for newborn diagnostics. Key Responsibilities: Installation, calibration, troubleshooting, and maintenance NBS Instrument (NS2400). Provide technical demonstrations and customer training on product usage and maintenance. Act as the first point of contact for service support, ensuring high customer satisfaction. Support sales initiatives by identifying customer needs, product promotion, and building strong relationships with clients. Assist in pre- and post-sales activities including proposal development, site assessment, and technical support. Collaborate with the sales team to drive business growth in the new born screening segment. Maintain detailed service reports and sales logs. Willingness to travel extensively across India and occasionally abroad, based on business requirements. Desired Candidate Profile: Qualification: B.Tech in Biomedical Engineering, Electronics, or related field. Experience: Minimum 4 years of relevant experience in IVD instrumentation. Technical Skills: Hands-on experience with automated IVD workstations. Proficiency in handling Biochemistry/Immunoanalyzers and ELISA platforms. Exposure to Fluorescence-based readers and Mass Spectrometry is highly desirable. Customer Skills: Proven experience in service and customer interface. Strong communication, problem-solving, and interpersonal skills. Other Requirements: Based in Chennai or willing to relocate. Open to travel across India and internationally as needed. Why Join Us? Be part of a pioneering division in a growing healthcare company. Opportunity to work with cutting-edge diagnostic technologies. Exposure to global markets and international training programs.

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