Assistant Manager (RCM)

JD for

Key Responsibilities and Duties:

Essential Functions

• Transition

  He /She will be go to person (India SPOC) from Mumbai operations on transition of all new clients and projects. He/ She should coordinate with the US Operations/Transition team to on-board new clients/projects as per transition methodology best practices.

• Project Management:

  Document, update and execute transition project plan to ensure that we meet quality, timeliness, ramp-up and other contractual needs of the clients. Keep accurate tracking of resources and milestone critical items to deliver on the client and business needs.

• Monitoring

  overall responsibility for monitoring all process during transition period Cash, Billing, Transmission, Correspondence, MIS, Support, Medicare Audit Process, AR process, EV/PA Process.

• Operations: Responsible for MIS, audit and support team as laid out below

• Review Metrics

  Review all teams Account Metrics and update Manager on issue based clients.

• Recruitment Inputs

  Responsible for prioritizing the recruitment coverage with HR team.

Key Competencies

• Deep and thorough understanding of Prochant production policies and procedures.

• Advanced DME industry and DME billing knowledge and experience.

• Exceptional verbal, interpersonal, and written communication skills.

• Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.

• Professional presentation skills and confidence when speaking.

• Exceptional problem-solving skills to analyze issues and identify potential liabilities.

• Strong leadership skills to promote personal and professional development and teamwork.

• Ability to maintain strong professional relationships with internal teams and management.

• Consistent demonstration of a professional, positive attitude.

• A strong, working understanding of computers and an ability to self-troubleshoot simple issues.

Critical Success Factors

• Self-Confidence The Assistant Manager can diplomatically express views that may be unpopular. Decisive despite uncertainties.

• Self-Control The Assistant Manager is composed, positive, clear thinking and focused under pressure..

• Confidentiality The Assistant Manager protects patient rights by maintaining confidentiality of personal health and financial information.

contact details:ramya.ramya1@teleperformancedibs.com

Ph no: 8050980644

Regards

Ramya V