Assistant Manager - Operations

Assist in managing day-to-day operations to ensure smooth functioning.
o Support the development and implementation of operational policies and procedures. Monitor key performance indicators (KPIs) and prepare performance reports. o Identify areas of improvement and implement corrective actions.Supervise, train, and mentor operational staff. o Foster a positive and productive work environment. Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly. o Implement strategies to enhance the customer experience.Ensure operations comply with company policies, legal regulations, and quality standards. o Conduct regular audits and inspections. Assist in planning and executing operational projects. o Coordinate with cross-functional teams to meet project deadlines and objectives.Monitor inventory levels and ensure optimal resource allocation. o Oversee procurement and supply chain activities.Prepare and present reports on operational performance and strategic initiatives.