Posted:2 days ago|
Platform:
On-site
Full Time
● Own and resolve critical escalations through a structured, timely approach.
● Maintain high-quality standards and adherence to healthcare regulations.
● Collaborate with internal teams to ensure smooth issue resolution and clear communication.
● Identify recurring issues, streamline workflows, and implement corrective actions.
● Track escalations, analyze trends, and use insights to enhance service quality.
● Guide and train team members to follow standard processes and reduce escalation rates.
○ Strong ownership and a commitment to flawless execution
○ A proactive and go-getter attitude
○ Ability to handle escalations
○ Analytical Skills
HexaHealth
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