About the Company: The Organization is a well established Indian multinational conglomerate, the position is for their financial services/Broking domain.
Position: Assistant Manager / Manager – PCG – HNI Sales
Location: Andheri(E)
Years of work exp: 4+ years
Industry: Broking only
Age : up to 40 years only
Role: The primary responsibility of this role is to acquire PCG (Private Client Group) / HNI (High Net-worth Individual) clients and ensure a smooth transition to the dealing team. Additionally, the role involves actively managing the HNI desk, ensuring client satisfaction, retention, and growth of the HNI portfolio.
KRA's:
1-HNI / PCG Business Development
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Leverage existing networks, market databases, references, events, and cold outreach to identify and target potential HNI / PCG clients. Stay informed about market movements and lifestyle shifts to spot opportunities for client engagement.
- Create structured acquisition plans to penetrate the HNI / PCG segment in the region. Customize your approach for each prospect based on profile analysis, risk appetite, and investment behavior.
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Conduct in-depth meetings and financial discussions to understand the prospective client’s investment goals, risk tolerance, income structure, and liquidity needs. Build a strong rapport to earn their trust and confidence.
- Advise the clients on their margin’s limits, on mark to market losses, brokerages, margins available etc
2-To follow the Deal Desk Process – Branch Compliance
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To strictly adhere to all risk & surveillance and Deal desk processes.
- To encourage & facilitate clients to migrate from offline to online trading by providing training and comfort.
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To encourage clients to download mobile app/browser, transact, access reports and information pertaining to their account on the internet.
- To ensure documentation formalities like KYC, profiling of new clients with all the necessary details
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To participate in daily research calls and keep all customers updated with In-house research recommendations only.
- To caution the clients against positional losses as per research and risk recommendations and minimize losses to customers.
- To maintain a symbiotic relationship with all the internal stakeholders such as RMS, Surveillance, funds and Ops teams for resolution of all trade and funds related
3-Customer Management
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To ensure all new clients start trading within 7 days of account opening.
- To ensure that all efforts are taken to introduce the customer to the online mode of trading by way of demos, and first login hand holding.
- To ensure all customers keen to deal offline are introduced to the RM in the PCG vertical.
- To ensure end-to end seamless and single point service to the customers, to win and maintain his trust
- To ensuring specific number of clients (as pre-defined by H.O) are active on daily basis
To follow up with inactive constantly / dormant clients, build confidence and get them to trade
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4-Cross selling of other financial products
5-Relationship Management
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Educational Qualification: Graduate/Post graduate
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Minimum 4-5 years of experience in client-facing roles with a strong focus on HNI and Ultra HNI client acquisition.
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Exclude candidates from retail broking or branch banking roles
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Must have stability throughout their career with no frequent job changes and no gaps.
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Interested in Client Acquisition (Sales).
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Age should be below 40 years.
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The candidate should be from the broking industry.
As per industry standards