Assistant Manager Learning And Development

Company Description

Star Health & Allied Insurance Co. Ltd., based in Chennai, is India’s first standalone health insurance provider, operational since 2006. The company offers innovative insurance products in health, personal accident, and travel segments and has covered more than 16.9 crore lives to date. Star Health emphasizes swift claim settlements with an in-house claims team and offers cashless treatments across 14,000+ network hospitals. With over 14,000 employees, 800+ branch offices, and 5.8 lakh agents, the company ensures widespread support for customers through multiple channels, including digital platforms. Star Health also focuses on delivering quality customer service with 24x7 call center support, free Telehealth consultations, and modern technological solutions for seamless user experiences.

Role Description

This is a full-time, on-site role located in Chennai for an Assistant Manager of Learning and Development. The role involves designing, implementing, and evaluating training programs to enhance employee performance. The Assistant Manager will manage training delivery, oversee learning-related initiatives, collaborate with cross-functional teams to identify training needs, and ensure quality standards are consistently met. They will also provide support in fostering a culture of learning within the organization and preparing reports for management on training effectiveness and outcomes.

Qualifications

• Fluency in English, Tamil & Telegu must.
• Exceptional Communication skills to interact and coordinate with diverse stakeholders across all organizational levels.
• Strong Training & Development and Training skills to design and deliver impactful learning programs.
• Customer Service skills to align training initiatives with the standards of customer satisfaction.
• Bachelor’s degree in HR, Management, Education, or related fields; a Master’s degree or certification in Learning and Development is a plus.
• Proficiency in using digital tools and platforms for training delivery is beneficial.
• Prior experience in health insurance or service sectors would be an advantage.