Assistant Manager Learning and Development

Fairmont Hotels Resorts

2 - 4 years

4 - 8 Lacs

mumbai

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Skills Required

training manager learning & development director management budgeting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Being an Ambassador for the Brand and for the Talent & Culture Department by offering engaging service to our colleagues, being approachable, friendly and assisting colleagues when needed on a daily basis
Promoting the Mission, Values and Service Promises by creating programs that support these and bringing them to life in the hotel. As well as acting as a role model for the Accor Values
Develop and drive the L&D strategy in line with the hotel / Accor vision
Ensure Learning Needs Analysis is performed annually with departments in order to budget accordingly and develop the following year L&D strategy fulfilling the training needs of the business
Evaluating training programs to ensure effectiveness and implementing action plans
Managing the appraisal process within the hotel, and tracking the L&D needs of ambassadors / leaders to then implement action plans for training based on these
Designing and organizing training programs (both skill and interest based) for the ambassadors / leaders of the hotel based on the needs and requests of the hotel
Creating monthly, quarterly and yearly training plans for the entire hotel ensuring consistent and structured delivery which meets the needs of the business
Communicate information about training events in a timely and professional manner to ensure the business is kept up to date about learning and development activities
Facilitating all Accor / Fairmont Standard Training Courses
Working with leaders and departmental trainers within the hotel to identify needs and deliver learning solutions including departmental welcoming
Any other duties as assigned by the Director of Learning and Development or the Director of Talent and Culture

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