Assistant Manager, CrossShore Services Division (Global Delivery Ctr)

About the Firm

Join a reputed and growing global consulting and CA firm in Bengaluru known for its excellence in Tax, Assurance, and Advisory services. The firm caters to clients across sectors including IT, manufacturing, financial services, and startups, offering end-to-end tax compliance and advisory support with a global perspective.

Title

Assistant Manager-2, CrossShore Services Division (Global Delivery Centre)

Location

Bengaluru (Hybrid - Onsite)

Reports to

Director CrossShore Services

Purpose

• Lead day-to-day audit-delivery teams supporting overseas firms
• Drive knowledge management, quality, and operational excellence
• Help scale the CrossShore platform.

Key Responsibilities

a) Audit Delivery & Client Support

• Prepare audit plans and strategy memos for overseas engagements.
• Execute audit procedures (Ind AS / IFRS / Dutch GAAP) and supervise teams.

b) Project & Team Management

• Plan resources, monitor delivery timelines, and escalate issues proactively.
• Manage progress reporting and budget adherence.

c) Operational Excellence & Knowledge Management

• Roll out knowledge management initiatives and track impact.
• Maintain divisional audit manuals, programmes, and engagement templates.

d) Quality Assurance

• Embed updated QC checklists and in-process quality checks to minimise rework.

e) Business Development Support

• Draft proposals, track conversions, and participate in client outreach (webinars, round-tables, etc.).

f) Learning & Development

• Identify skill gaps and run divisional training calendars.

g) Governance & Reporting

• Ensure complete audit documentation and timesheet compliance.

Candidate Profile

Qualification:

Experience:

Technical Skills:

Behavioural Skills

• Analytical, proactive, and self-driven;
• Excellent communication and presentation abilities.
• Collaborative team-leader with aptitude for cross-cultural work.

Mobility:

Performance Indicators

• Timely audit delivery within agreed budgets and quality thresholds.
• Quality review scores and reduction in re-work.
• Knowledge-management contributions (templates, trainings, insights).
• Team engagement & development metrics (L&D participation, retention).
• Client satisfaction feedback and successful coordination with overseas firms.