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Assistant Manager - Cognitive Assessments

Assistant Manager - Cognitive Assessments

4 - 7 years

|

4 - 6 Lacs

Gurgaon

Posted:2 months ago| Platform:

Apply

Skills Required

customer support customer inquiries documentation

Work Mode

Hybrid

Job Type

Full Time

Job Description

Helps respond to standard customer inquiries regarding the products and services the Company offers. Answers, documents and monitors call center calls, emails and transactions. Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries. Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.

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Mercer

www.me.mercer.com

Consulting

New York

25,000 Employees

172 Jobs

Key People

Martine Ferland

President and CEO
Ilya Bono

CFO
Steve Sache

Chief Digital Officer
Hannah K. Mark

Chief Marketing Officer

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