Assistant Manager, Center of Learning Excellence

Role Overview: As a Learning and Development Professional at our organization, you will play a vital role in driving learning initiatives and fostering employee development. Your responsibilities will include leading training sessions, creating innovative learning materials, conducting needs assessments, managing programs, and continuously enhancing training methodologies. Key Responsibilities: - Facilitation: Lead engaging training sessions, workshops, and seminars for various employee groups, ensuring active participation and knowledge retention through different facilitation techniques. - Content Creation: Develop comprehensive learning materials such as e-learning modules, training manuals, and multimedia content tailored to meet departmental needs. - Needs Assessment: Conduct thorough assessments to identify learning needs, collaborate with department heads, and design customized training programs to address skill gaps. - Program Management: Oversee planning, implementation, and evaluation of learning programs aligned with organizational goals for measurable outcomes. - Continuous Improvement: Stay updated on industry trends, evaluate training methodologies, and enhance materials to ensure relevance and effectiveness. Qualifications Required: - 7-10 years of experience in Learning and Development. - Proven experience in senior learning and development roles with a focus on facilitation and content creation. - Strong knowledge of adult learning principles and instructional design methodologies. - Excellent communication and presentation skills. - Ability to collaborate effectively with cross-functional teams. - Passion for continuous learning and professional development. Additional Details: Ocwen Financial Solutions Private Limited, a subsidiary of Onity Group Inc., is a prominent non-bank mortgage servicer and originator. The company, through its primary brands PHH Mortgage and Liberty Reverse Mortgage, is dedicated to providing innovative solutions to homeowners, delivering exceptional service, and upholding a Service Excellence philosophy based on CARE standards - Caring, Accurate, Responsive, and Empowered. Employees are expected to interact with respect, courtesy, and professionalism to achieve consistent results in line with these standards.,