Reporting to: Director, Bid Centre of Excellence
Key stakeholders: Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts
Direct reports: Bid Support Specialist
Duties & responsibilities
To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division.
What this job involves
Proposal (Bid) Management Role:
- Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs/RFPs, proposal presentations and clarifications, within allocated time.
- Demonstrate a strong individual ability for proposal/business writing, understanding of proposal themes and flow of information, JLL business understanding, eye-for-detail for any gaps and errors, ability to develop impactful presentations, and incorporate graphic design inputs to finalize bid-related output.
- Develop / update / maintain proposal baseline repositories structured as per a logical taxonomy and content type and ensure processes for easy search and retrieval for the required proposal/topic at hand.
- Understand the various business sectors applicable for JLL and the proposal components for each sector (commercial/workplace, industrial, residential, hotels and retail).
- Where required, undertake research on customer and opportunity, and gather competitive information to feed into bid-evaluation process and responses.
- Engage with all organisational SMEs to ensure that their inputs are received, well understood, and incorporated in a timely manner. Utilize these SME inputs to keep the baselines constantly updated.
- Work with and obtain necessary information across business lines, regions, functional teams and SMEs to complete JLL presentations and baselines.
- Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client specific demands.
- Enhance visual impact of bid responses / presentations and work with graphic designers to create, edit, proof-read, and review graphics as needed.
- Ensure alignment to governance protocols, internal processes, trackers, update calendars and document control guidelines to maintain the required content in a logical manner.
- Undertake end-to-end responsibility of managing and maintaining repositories of business metrics, past bids, case studies, and varied other content type on JLL digital systems and platforms such as SharePoint sites.
- Manage multiple assignments simultaneously, while working both independently and with other proposal professionals
Team Utilization and Management:
- Manage a small team of bid management specialists, and assume full responsibility of hiring and training them, and running regular knowledge sharing sessions for their constant learning and development.
- Showcase the ability to hold crucial conversations and productive feedback discussions both regular and year end
- Take accountability of employee engagement and support their ambitions, while delivering on organizational objectives
Performance objectives
- Deliver impactful, client-focused, and well-written bid responses and content
- Display an in-depth understanding of JLLs various business lines and our business model
- Ability to generate novel ideas, drive content improvement/development initiatives, display proactiveness, ownership of individual tasks, and ensure closure/project deliveries in strict timelines
- Teamwork, timeliness, quick learning, resourcefulness, ability to ideate would be the key traits
- Should be open to support during peak hours or after-office hours to contribute towards critical client submissions
- Develop a high performing team with the ability to respond to varied stakeholder requirements in a dynamic work-environment, usually across different time zones
- Ability to assess stakeholder expectations and nuances, a mature outlook towards stakeholder communication, and delivering on the mutually agreed objectives and timelines without fail
Key skills
- Proposal Writing and Management
- Content/knowledge Management, Use of Digital Platforms
- Stakeholder Communication
- Excellent written, verbal and interpersonal Communications skills
- To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders
- Formal business writing ability is a must; will be required to write or edit varied content types for JLL leadership and JLL clients
- Understanding of the Graphic Design space and its potential impact on output
- Should be skilled in PowerPoint and Excel
- Ability to operate in a dynamic environment
- Strong sense of client servicing
- High attention to detail
Employee specification
- Post-Graduate, with excellent academic credentials
- 10-12 years of experience from a professional services firm, including a minimum of 5 years of independent proposal writing experience, and a minimum of 3-4 years of experience with a building consultancy / construction-management client
Scheduled Weekly Hours:
40
